Contact us
Questions about a deal, a submission, a payout or your account? We're happy to help.
We acknowledge every message within two business days. If you already have an account, you can also message us from your dashboard.
To help us reply quickly
- Include your submission reference (it looks like the code on your submission page) and the email address on your account.
- For a delivery question, add your tracking number.
- Never send your password. We will never ask for it.
Common requests
- Forgot your password? Email us from the address on your account and we'll send you a one-time reset link.
- Where is my payment? See the FAQ for payout timing, then email us with your reference if it's taking longer.
- Sending or returning items? Read our Shipping, Condition & Returns policy.